Monday, November 06, 2006

My Way or the Highway

By Doug Herberger
GMNA Vice President, GM Service and Parts Operations

When’s the last time you were told as a customer, “Sorry, we don’t do it that way,” or “We can order that for you, but it will take about six weeks?”

Unless you’re being offered one of those rare, hot commodities where you are willing to wait, these answers just won’t cut it. If you’re like me, you just won’t do business there anymore.

In the last two decades many of us have found that time is becoming more and more valuable. With the demands of work, family and friends increasing in time and priority, many folks would agree: I don’t have the time or energy to fight over getting exactly what I want when I fork over hard-earned cash to any merchant.

So I say, “From now on, it’s my way or the highway.” To a certain degree, car and truck buyers should expect no less when they purchase one of our great GM products.

Continue reading "My Way or the Highway"

1 comment:

Anonymous said...

Hallo Boss Sirk!

Terima kasih udah mampir ke blog ku. Di link juga boleh. Sebaliknya boleh nggak aku nge-link blog anda ini di tempat saya (psst,.. gimana caranya).

Blog anda ini hebat, banyak sekali informasinya.