Quoted from : www.leblogauto.com
Wednesday, February 28, 2007
GM's Vauxhall VXR8, the Australian challenge to BMW's M5
Quoted from : www.leblogauto.com
Getting a Jolt From Chevy Volt
GM Vice Chairman
The introduction of our Chevrolet Volt concept car and E-Flex electric propulsion system at the North American International Auto Show in Detroit last month created quite a stir, garnering twice the media coverage as the runner up for us, our Chevrolet Camaro convertible.
The Volt came on the heels of our announcement at the Los Angeles show that we’ve begun work on a Saturn Vue plug-in hybrid, and puts a face on our efforts to diversify the energy sources we use to power automobiles.
However, some cynics accused us of pulling a PR stunt, saying the Volt is simply an attempt by GM to “greenwash” the public and would never be a real vehicle. The truth is just the opposite — we are treating Volt just like any other vehicle we do, giving it a dedicated development team and designating resources for it. With that in mind, I thought I’d take a moment to update you on the program so far.
Continue reading "Getting a Jolt From Volt"
Tuesday, February 27, 2007
Chevrolet Captiva : Desain Modern Bercita Rasa Amerika
Seperti apakah wujud dan keistimewaan Chevrolet Captiva? Buat pembaca setia, berikut kami sampaikan gambaran secara lengkapnya. Sejarah singkatnya, General Motors (GM) yang melahirkan SUV baru Chevrolet ini dikenal memiliki DNA yang kuat dalam menciptakan SUV.
Sejarah SUV GM sendiri sudah diukir pada 1935. Di usia yang masih muda, 27 tahun (lahir 1908), GM berani melansir sebuah SUV 8-seater yang berbobot sekitar setengah ton. Chevrolet Suburban merupakan SUV pertama GM. Hingga kini Suburban merupakan salah satu SUV tersukses sepanjang sejarah di Amerika Serikat.
Links : Klik di link2 berikut untuk artikelnya :
Artikel Oto.co.id selengkapnya
Captiva di Chevrolet UK
Captiva New Zealand/Australia (Holden)
GM Indonesia berpeluang salip Thailand
JAKARTA: PT General Motor Indonesia (GMI) berpeluang mengambil alih peran General Motor Thailand sebagai basis produksi produsen otomotif Amerika Serikat di Asia Tenggara menyusul kebijakan ekonomi yang tidak kondusif di Negeri Gajah Putih tersebut.
Direktur PT GMI Arif Pramadana mengatakan sebagai negara dengan potensi pasar mobil terbesar di kawasan Asean, Indonesia merupakan salah satu negara yang dilirik oleh raksasa otomotif dari Negeri Paman Sam, GM. Dia mengakui pasar produk GM yang menggunakan merek Chevrolet di Indonesia saat ini belum terlalu kuat. Namun pihaknya mulai tahun ini akan memfokuskan diri pada penguatan brand dan produk, perbaikan layanan purna jual dan perluasan jaringan penjualan, serta optimalisasi sumber daya manusia.
"Kami memang belum besar di sini, tapi kami punya komitmen berinvestasi di Indonesia. Jadi tidak tertutup kemungkinan, GM Indonesia mengambil alih GM Thailand untuk menjadi basis produksi GM di Asean. Kapan waktunya, kami belum tahu," katanya, kepada Bisnis. Pemerintahan Thailand yang didukung oleh kekuatan militer setempat telah menerapkan kebijakan pengendalian mata uang serta peraturan perundangan baru yang membatasi kepemilikan asing sehingga mempengaruhi kepercayaan investor. (tw)
Bisnis Indonesia
Thursday, February 22, 2007
Arif Pramadana

Pada tahun 1950 perkembangan bisnis di dunia
Saturday, February 03, 2007
GM Warranty Gets Better in the US. Improve GM resale value
By Brian McVeigh
General Manager, GMNA Field Sales, Service & Parts
I’m out in Las Vegas at the annual conference of the National Automobile Dealers Association — some of the most important people in our business. It’s always great to be with our dealer partners, because they aren’t shy about sharing their opinions with auto manufacturers. Plus they get direct input from car buyers. Today, General Motors North American President, Troy Clarke, was able to deliver some great news to them that will help improve car buyers’ opinions of GM vehicles.
We announced that beginning March 5, GM will offer its limited powertrain warranty and 24-hour roadside assistance for 100,000 miles or five years (whichever comes first) on all 2002-2006 Certified Used Vehicles from Chevrolet, GMC, Pontiac, Buick and Oldsmobile. This warranty is fully transferable, has no deductible and covers over 900 powertrain-related components. It also includes a limited bumper-to-bumper warranty for 3-months or 3,000 miles (whichever comes first).
Tuesday, January 30, 2007
Think Big : Designing the message
Want to hook customers? Remember that good design isn't simply about the product, it' about the entire business.
Click here to read the full story and other marketing concepts at Ideacircus
Tuesday, January 23, 2007
2007 Chevrolet Aveo LT 4-Door Review (USA)

DRIVING DOWN THE ROAD
With carey Russ
2007 Chevrolet Aveo LT 4-Door
Subcompact sedans may not be high-profile dream machines, but they do meet a need. As inexpensive transportation, both in price and operating cost, a subcompact sedan works for people with modest budgets who want a new car, not a used one. And a subcompact can also work well as a dedicated commute vehicle, especially if it's roomy enough inside for a four-person carpool.
With rising fuel costs, subcompacts have been getting more attention in this country recently, and Chevrolet has the Aveo as its entry in this competitive segment. Like many of its competitors, the Aveo is offered in hatchback or sedan form. 2007 sees significant upgrades to the Aveo, and this bodes well.
I drove one of the original Aveo hatchbacks when it was new a couple of years ago. In its first year, it was decent but not great, lacking suspension refinement. Subsequent refinements to the engine, suspension, and safety systems improved it, and having Chevy's extensive distribution network behind it helped make it popular. But the 2007 model is improved further, and the Aveo is now a solid contender in the subcompact class.
from : www.theautochannel.com, 21 Jan'2007
Klick : http://theautochannel.com/F/news/2007/01/21/034703.html
Monday, January 22, 2007
The Australian : Holden Captiva
SELL the sizzle, not the steak, is one of the oldest maxims of marketing. Now Holden at last has something to get the juices flowing among those with an appetite for SUVs.
For two years Holden's SUV offering has been meaty but unappealing. The Adventra was a modified Commodore wagon, and while a reasonable choice for a trans-Outback expedition it never captured the imagination of suburbia – where most SUVs are sold.
With hindsight, it's not hard to see why. The Adventra's undoubted dirt road touring ability was the steak, but where was the sizzle? Without the tough styling and high driving position of other SUVs it seemed a bit undercooked in most potential buyers' eyes.e imagination of suburbia – where most SUVs are sold.
The Australian..
Wednesday, January 17, 2007
Strong Earnings Seen For GM
Market Scan R.M. Schneiderman, 01.16.07, 11:47 AM ET
Ailing auto giant General Motors should see solid earnings over the next two quarters, according to a Monday report by Goldman Sachs. "GM's outlook and strategy update at the Detroit Auto Show on January 11 reinforced our expectation for positive earnings momentum in the fourth quarter of 2006 and the first quarter of 2007," said Robert Barry, an analyst for the research firm.
Nonetheless, he cautioned that GM (nyse: GM - news - people ) still faces long-term problems and that foreign competition may continue to eat away at marketshare."We do not think GM's current product cadence strength and related benefits will drive a sustainable 'turnaround,'" said Barry. He has a "neutral" rating on the company.
GM is set to report earnings on Jan. 30
Read the article at Forbes.com..
Tuesday, January 16, 2007
The order books have opened -New Chevrolet Captiva from only £16,995 on-the-road
London, January 15, 2007
With an impressive equipment list, stylish good looks, up to seven seats and brilliant all-round flexibility, you could be forgiven for thinking that the Captiva would cost a lot more than it does – yet prices start at just £16,995 on-the-road.
What’s more, even the entry-level model is superbly equipped – the front-wheel drive 2.4-litre LS 5-speed manual comes with air conditioning, a six-speaker radio-CD with MP3 capability and remote controls, electrically-adjustable mirrors, tailgate with separate opening rear window, front, side and roof airbags, 16-inch alloy wheels, five full-size three-point seatbelts, charcoal-coloured roof rails, remote two-stage central locking and a Thatcham-approved security system with deadlocks.
Friday, January 12, 2007
AutoWeek Editors Choice Awards : Chevy Volt
The Best of Detroit 2007 North American International Auto Show
"MOST SIGNIFICANT" : Chevrolet Volt
“The idea behind the car—a pure electric powertrain that gets its energy from plugging in at home or work, or from an on-board generator powered by a small gasoline engine—is surprisingly simple,” said Gritzinger. “GM says they’ll be ready to build this car by 2010 or 2012, and unless battery companies can’t come through, Volt and GM’s E-flex System could spell the beginning of the end of America’s addiction to foreign oil.”
The Volt's interior..
The Awards article at Autoweek.com..
Thursday, January 11, 2007
GM Indonesia : Fresh face for 2007 confirmed
Saat dikonfirmasi, Pulic Relation Manager PT GMI Kiki Fajar memastikan pihaknya akan segera mendatangkan pengganti Chevrolet Blazer bagi pencinta model sport utility vehicle (SUV) di Indonesia pada tahun ini. Model yang dimaksud adalah New Chevrolet Captiva, mobil sport multiguna dengan kapasitas mesin 2.000 cc.
“Kami rencanakan awal semester II atau sekitar Juli akan merilis New Chevrolet Captiva di Indonesia. Kemungkinan kami akan mengimpornya secara CBU [completely built-up] dari Thailand,” ungkapnya, akhir pekan lalu.
Sejak PT GMI menghentikan produksi Blazer di pabriknya di Pondok Ungu, Bekasi, pada Maret 2005, perusahaan ini belum memiliki model mobil SUV baru di Indonesia.
Coba bandingkan si Chevy Captiva (kanan) dengan BMW X5 (klik link ini untuk gambar), boleh juga kan.
Baca artikel lengkapnya di KampoengNews..
Lutz: GM’s Image is Changing
"That shows that perceptions about General Motors are changing, especially among the media," said the septuagenarian executive, adding that positive coverage will help GM improve its image among potential buyers. "You can't do that with advertising anymore, even with all the money in the world." There's an internal payoff, as well, stressed Lutz. With the GM team "energized," he suggested, "that drives performance."
Even so, the vice chairman admitted there are some speedbumps in GM's path. Another surge in oil prices could hurt sales of the new Silverado and other full-size trucks. And while the company has trimmed about $9 billion out of its fixed, annual costs, it still has a severe cost penalty compared to competitors like GM. So-called "legacy" costs including retiree health care, puts the Detroit maker several thousand dollars behind the likes of Toyota in terms of what it costs to build a vehicle like the new Aura.
Car Awards of the year
Nominees 2007 North American Car of the Year Nominees 2007 North American Truck of the Year :
Chrysler Sebring Acura MDX Dodge Caliber Acura RDX Honda Fit Audi Q7 Hyundai Elantra BMW X5 Infiniti G35 Chevrolet Tahoe/Suburban Jaguar XK/XKR Chevrolet Silverado Lexus LS 460 Dodge Nitro Mercedes-Benz S-class Ford Edge Nissan Altima GMC Acadia Nissan Versa Honda CR-V Saturn Aura Hyundai Santa Fe Toyota Camry Jeep Wrangler Mazda CX-7 Saturn Vue Green Line Toyota FJ Cruiser
List of the winners since 1994 :
1994 : Mercedes Classe C / Dodge Ram
1995 : Chrysler Cirrus / Chevrolet Blazer
1996 : Chrysler minivan / Ford F150
1997 : Mercedes SLK / Ford Expedition
1998 : Chevrolet Corvette / Mercedes Classe M
1999 : Volkswagen Beetle / Jeep Grand Cherokee
2000 : Ford Focus / Nissan XTerra 2001 : Chrysler PT Cruiser / Acura MDX
2002 : Nissan Altima / Chevrolet TrailBlazer
2003 : Mini / Volvo XC90
2004 : Toyota Prius / Ford F150
2005 : Chrysler 300 / Ford Escape Hybrid
2006 : Honda Civic / Honda Ridgeline
Read the original at www.leblogauto.com (French)...
Other articles on the awards :
www.mobilku.com...
www.businessweek.com/autos/autobeat...
Saturday, January 06, 2007
Chevrolet SS Concept
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Concept : Contemporary Chevy Muscle
The 2003 Chevrolet SS concept showcases a new generation of Chevy muscle, with dynamic design, race-proven technology and balanced performance.
A modern interpretation of Chevrolet's Super Sport heritage, the Chevy SS is a contemporary four-door family sedan turned sports car. It packs rear-wheel drive with a high-technology version of the legendary small-block V-8, and high-performance suspension and brakes to match.
"It's a vehicle to be shared with your family or with your buddies," said Franz von Holzhausen, the SS's exterior designer. "It builds on Chevrolet's great performance heritage, while updating the SS concept for a whole new generation."
Chevrolet Borrego
Targeting youthful, active drivers, Chevrolet has developed the Transformer-like Borrego concept vehicle. With partner Subaru supplying the drivetrain, it's hard not to see the Borrego as a 21st-century Brat, though the Gen-Y target audience never heard of that bite-sized pickup.
In cargo mode, the Borrego is a two-seater with a six-foot bed. Activate the Avalanche-inspired midgate via remote control to create four-place seating, reducing the cargo box to three feet. A roof panel that is stored under the cargo bed is then installed to cover these two new seats, and the rear window can be raised again, if desired. Self-inflating seals keep the compartment watertight regardless of whether it's set up for two passengers or four.
Read the full story at www.motortrend.com...
Friday, January 05, 2007
Revisited : The GM Concept Cars
One of our most popular articles has been our coverage of some of the GM Concept cars of the 1950s and 1960s. In this expanded and revised article, we renew our acquaintance with some of those fantastic looking cars - and add a whole lot more, some shown in rare colour pictures.
1938 Buick Y-Job Concept Car
Read the full article (Autospeed Magazine) with concepts from the thirties till now...
Wednesday, January 03, 2007
Ini Dia! Gudang Buku Otomotif
Kesulitan mencari buku manual mobil kesayangan Anda? Atau, membutuhkan buku panduan restorasi mobil vintage? Sambangi saja OtoBooks di kawasan Bona Indah, Lebak Bulus, Jakarta, atau kontak ke 0812 966 6270. "OtoBooks yang dimulai pada 2000 ini berawal dari hobi," ujar Herman Haryadi, sang pemilik toko buku. "Namun seiring peningkatan minat konsumen, kini menjadi komersial." Koleksi OtoBooks terbilang lengkap, dengan lebih dari 1.500 judul buku. Sebut saja buku manual Land Rover, Toyota Hardtop, BMW, sampai buku model sepeda motor Harley Davidson. Sejumlah pelanggan dari luar kota juga sangat terbantu lantaran OtoBooks menyediakan layanan pengiriman.
Sumber : Hang Tuah Blog (Click link)
Saturday, December 30, 2006
Tuesday, December 26, 2006
Impala - The American answer to the Camry to come to Indonesia?
Read the article at www.edmunds.com..
KENAPA BUTUH SOLAR BAGUS?
Otomotif, 25 Desember 2006
Prinsip kerja CR (Common Rail) sebenarnya mirip dengan mesin bensin yang sudah mengusung sistem fuel injection. Penyemprotan bahan bakarnya diatur secara electronic dengan perantara ECU (electronic control unity atau bisa dibilang komputer.
Di CR mempunyai satu pompa yang diatur oleh solenoid valve untuk menyalurkan solar ke setiap silinder.
Tekanan penyernprotannya pun sangat tinggi (± 1.800 bar). Begitupun komponen-komponen seperti injektor di CR didesain lebih akurat ketimbang injector konvensional. "Sehingga membutuhkan bahan bakar spek tinggi," tegas Aloysius Oentoro, general manager parts & service PT Multi France Motor, ATPM Peugeot.
Jadi jika kualitas solar jelek atau
Memang, sebagai tahap awal solar sudah disaring oleh filter solar. Namun jika dibiarkan atau jarang dicek saringanya itu tak tertutup kemungkinan bisa menjalar ke injektor dan komponen lain. "Filter solar lebih cepat
Lebih lanjutnya, pengendara akan merasakan tenaga mesin yang kurang maksimal. Lebih detailnya, "Kemungkinan mesin jadi pincang atau mbrebet," imbuh Dendy.
Memang sangat disayangkan, saat pemerintah sedang mengikrarkan efisiensi pemakaian bahan bakar namun
Nah, efisiensi
Bukan begitu, Bos?
· Pi
Friday, December 22, 2006
Wednesday, December 20, 2006
The Manifesto
Markets have undergone a profound transformation after decades of top-down corporate messaging. As you read this, the marketing world is changing, and with it the way business will be conducted for decades to come. This change is being demanded by the enlightened and empowered consumer – the so-called prosumer – who no longer responds to a media-propelled “brand essence.” Most current advertising still relies on obsessive proliferation of the brand through mass media that seek economies of scale – the more eyeballs, the better. But consumers want more than mass messages sent to eyeballs. They want respect, recognition and relevant communication, and they've indicated that the best way to give it to them is through experiences that are personally relevant, memorable, sensory, emotional and meaningful. Consumers have changed dramatically, and the brand world must change to meet their needs and desires, or lose them to those that recognize the unique influences shaping the evolving marketplace.
“Today, customers take product quality and a positive brand image as a given,” writes
The question isn't which industries will be transformed by the focus on customer experience, but only which will be first. Companies who do not recognize this change will perish. Those who see the necessity for change and embrace XM will be embraced in turn by the most empowered consumer base in the history of the world. At the IXMA, an international cadre of forward-thinkers is building and propagating the experiential marketing (XM) revolution.
Tuesday, December 19, 2006
Answer by GM Indonesia to Cry for help by Blazer User community
Mohon hak jawab dari GM digunakan segera atas kesempatan
Posted by: "Diaz@office" tomikris@gmail.com tomikris Sun Dec 17, 2006 5:12 pm (PST)
Yang Kami hormati bapak bapak Petinggi GM,
Mohon tanggapan dari bapak bapak untuk segera menggunakan hak jawab yang diberikan ketua umum BIC kami dimilis ini,
Seperti kita ketahui bersama, bahwa jika Ketua Umum kami bersabda, maka titah beliau. akan segera dipatuhi seluruh anggota BIC di Indonesia.
Secara pribadi yang saya ketahui saat ini, Ketua Umum kami sedang sibuk menyabarkan para anggota BIC untuk tidak segera bertindak sendiri sendiri, karena hingga detik ini pihak GM belum juga menggunakan hak jawabnya.
Kami mengetahui bahwa pihak GM memonitor milis ini dan kami juga sudah melakukan cross check bahwa issue ini sudah diketahui oleh pihak GM.
Ini hanyalah gently reminder dari kami komunitas pengguna blazer di Indonesia yang sangat prihatin mutu service yang diberikan GM pada customernya di Indonesia
Salam
Tomi Diaz
Monday, December 18, 2006
Elegant solutions - Let Learning Lead
BreaktroughThinking
Learnng and innovation go hand in hand, but learning comes first.
Real learning is a cycle of questioning, experimenting and reflecting. It's how we convert curiosity into an innovative solution, so learning must BE the work, not something separate from it. Learning triggers creativity down the line, and makes the other practices work.
Learning cycles come naturally. But they were replaced by institutional education as we grew up. So all we really have to do is get back in touch with them and practice. And learning cycles aren't complicated. they are all around us. so much so that we often discount them.
The next time you see an infant in a high chair throwing food on the floor, know that you are watching a learning cycle in action...
Download the Manifesto...
Chevrolet Epica - Will we see this likely competitor for the Camry in Indonesia?
The side view of Chevrolet’s new top-of-the-line sedan is strikingly modern with its rising, wedge-shaped profile. It is marked by a striking character line that extends to the front and rear wings. The designers have positioned the grip-type chrome door handles and the large outer mirrors with integrated indicator lamps precisely on this character line. The rear is dominated by the large bumper and the dominant chrome strip that joins up the two tail lamps with their circular lenses.
The generous amount of space is one of the strengths of the front-wheel driven Epica (length/width/height: 4,805 / 1,810 / 1,450 mm, wheelbase: 2,700 mm).
Compare to the Toyota Camry's dimensions of 4805 / 1821 mm, wheelbase : 2776 mm, which is vertually identical.
Read the full article at www.topspeed.com
Brand Perception
By Michel Hogan, www.changethis.com - Business manifestos
We Need a New Word for Brand
To unlock the brand's true potential, today’s companies need to let go of slick superficiality and embrace authenticity! more
Brand perception
Specfically,customer perception - what they think you are is who you are. the Holy Grail of brand today is to create the right customer perception-the perfect mix of emotion and smarts that will drive boatloads of customers your way. And the best way to create that perception - a louder, bigger message that is put in more places! Slapped on t-shirts and caps for employees and splashed across the pagesof magazines and TV screens, how could anyone resist? Thankfully, this is not the end of the story...
The next wave
There is a new wave on the horizon. Let's call it the authentic brand. Authentic brands are deeply rooted inside the company. They are much more than the marketing veneer applied to the exterior face of the company. Authentic brands are honest. They are powerful mechanisms guiding decisions and direction across all functions of a company. they naturally filter out to the customer and everyone the company touches through those decisions and actions. This is the brand I love!
Download the complete manifesto..
Sunday, December 17, 2006
Program ramah Chevrolet Indonesia
CHEVY CARE merupakan program differensiasi aftersales dari GMAW yang mengemas kegiatan aftersales dengan cara berbeda melalui Chevrolet Care program.
Aktivitas program CHEVY CARE selama 3 hari tersebut mencakup pengecekan kondisi gratis (10 items) untuk mobil Chevrolet jenis Trooper, Zafira, Optra, Blazer, Montera, Tavera, Aveo, Spark, Kalos dan Estate. Selain itu, Chevy Care juga memberikan pelayanan salon mobil gratis, yang pengerjaannya akan dibantu oleh Chevy Babes yang cantik dan smart.
Baca Artikel di "www.mobilku.com"...
Tuesday, December 12, 2006
The Challenge of Changing GM
Even the most gung-ho General Motors executive will admit that one of the company’s most vexing problems is changing the image of its brands with many consumers, especially those on the coasts who swore off American cars of every stripe years ago. The tough part, says GM car czar Robert A. “Bob” Lutz, is that it can’t be done with simple marketing. In a recent interview, Lutz said that “there isn’t enough marketing money in the world to change the perception of some of our brands overnight.”
Read the article at Autobeat ..
Monday, December 11, 2006
2007 Chevy Aveo (U.S.A. Test)
by Rex Roy - www.thecarconnection.com
New styling inside and out looks better than the outgoing model.
The base Aveo LS is a basic car … maybe too basic?
Front seats and cup holders should be better.
That jingling you hear isn't sleigh bells - it's actually the change left in your pocket after filling the 2007 Chevrolet Aveo's 45 Liter (11.9-gallon) fuel tank. This is but one of the joys of driving Chevy's small-but-tall people hauler. The fact that it is (actually) not bad to drive is another.
If you're a car-type person, you may remember that the Aveo was all-new in 2004. In a move that shows just how competitive today's automotive world is, General Motors elected to refurbish their entry-level model for its fourth model year. Good thing, too, as the Aveo's competition is just as fresh, and includes solid players such as the Hyundai Accent, the Honda Fit, and the Toyota Yaris.
Wednesday, December 06, 2006
Sunday, December 03, 2006
BMW Indonesia gelar lomba teknisi
(30/11/2006) - Lebih dari 100 teknisi dari seluruh dealer BMW se-Indonesia menunjukkan keahliannya pada BMW Technician Challenge yang berlangsung untuk pertama kali, mulai Juli hingga 23 November 2006 di BMW Training Center, German Center, Bumi Serpong Damai, demikian rilis PT BMW Indonesia, Rabu (29/11).
Baca Artikel "Mobilku.com" yang lengkap..
J.D. Power: Makin banyak keluhan terhadap mobil baru di Indonesia
Complete article di www.mobilku.com..
J.D. Power Asia Pacific conducts the CSI study annually in markets across the Asia-Pacific region to measure customer satisfaction with maintenance and repair service at authorized dealer service centers. The 2006 study measures overall customer satisfaction with after-sales service based on 35 dealer performance attributes, which are grouped into seven factors. The factors are (in order of importance): service quality; problems experienced; user-friendly service; service advisor; service initiation; service delivery; and in-service experience. CSI performance is reported as an index score based on a 1,000-point scale. A higher CSI score indicates greater customer satisfaction with the after-sales service experience at authorized dealer service centers.
The overall industry CSI score this year is 754 points. The overall industry has remained relatively stable since 2004, registering only a marginal two-point decline.
“Providing an after-sales service experience that meets or exceeds customer expectations is imperative for authorized dealer service centers to further strengthen their relationship with customers,” said Rajeev Nair, country manager at J.D. Power Asia Pacific. “Apart from contributing to repeat business for the dealer, satisfied customers create positive word-of-mouth recommendations that drive first-time sales for the brand.”
“A delightful service experience contributes toward ensuring that customers do not defect to non-authorized service facilities, especially once the warranty period is over,” said Nair. “The study finds that only 4 percent of customers who provide CSI scores at or above industry average state they are likely to defect to a non-authorized service facility for maintenance once the warranty period is over. This statistic triples to 13 percent among customers who provide below-average satisfaction scores, further reinforcing the business case for authorized dealerships to invest in customer satisfaction.”
J.D. Powers Asia Link ..
Saturday, December 02, 2006
LA Auto Show : Ulang Tahun ke 100
BMW redesigns and enlarges its full-size popular SUV. Thanks to the additional passenger space, the X5 sports a new optional third-row seat. New safety and handling enhancements include adaptive steering and suspension systems, rearview camera, Active Roll Stabilization, Adaptive Drive and Dynamic Traction Control.
Untuk delails2 yang lain cek di website LA autoshow..
Friday, December 01, 2006
When It Comes To Cars: Color Is Everything.
David Kiley (Autobeat Blog)
I didn’t used to think too much about paint color with cars. But it’s been on my mind more these days. Perhaps as vehicles get more expressive in their designs, colors matter more. Does that make sense? I mean…does anyone care if their 1999 Camry is silver or Champagne?
Volkswagen produces the best blues. Hand down. I saw a Dodge Charger, which I like, in Gray, and hated it. The Ford Edge I just drove looked great in this deep copper color.
Into my mailbox today came the DuPont car color report. The findings: Silver (BOOOORRRRING) is the top color globally. Silver has been the top choice since 2000 when it overtook…..Green?
According to DuPont, the bottom half of the top ten colors forecasts future color leaders. A clear trend for the future, says the chemical giant, includes warmer tones such as red as well as the continued strength of blue. That makes sense to me. If you have a hot design in your driveway, I’d rather see it with an expressive color than silver or Champagne.
Red surfaced as the top color choice in the compact vehicle segment in South Korea, with 22 percent, as well as in the North American market compact/sport category, from 9 percent in 2005 to 15 percent in 2006. Black remains a top choice across the global landscape. It is among the top five colors in the regions examined and has gained ground in specific segments in North America. The 2006 color popularity report sees growth of black in the North American luxury segment with 22 percent, mirroring
black’s longstanding first place among European luxury vehicles with 37 percent.
Its amazing how bad some cars look in certain colors. Remember the Chrysler LH cars that preceded the 300c. The Chrysler Concorde in Champagne was one of the nastiest pieces of work to come down the pike in a while. The Ticonderoga pencil yellow Pontiac Aztek? Ouch! That looked worse than I do in horizontal stripes.
This seems pretty self serving for DuPont. But the company says that 40 percent of consumers willing to switch brands for a specific color, according to a national poll it commissioned. Would you?
For comments, how about some candidates for the worst design/color combo you can recall.Original Article (Autobeat Blog) ..
Thursday, November 30, 2006
New Models: First-ever diesel Chevy on show
www.channel4/4carThe first diesel-engined Chevrolet, the Lacetti (Optra/Estate?) TDCi, will make its debut at the Bologna Motor Show next week. The latest-generation Lacetti, a car formerly sold as a Daewoo, will be available by next summer with GM's all-new 2.0-litre diesel engine, producing 121bhp and 206lb-ft of torque. This engine will take the Lacetti up to 117mph, giving 0-62mph acceleration in 9.8 seconds, and a return of 49.5mpg (five-door hatch) or 47 mpg (station wagon). Carbon dioxide outputs are 149g/km (hatch) and 158 g/km (estate), so annual car tax or company car tax won't be too punitive, either.
Wednesday, November 29, 2006
Chevrolet Spark Concept di Auto China 2006
Chery QQ yang baru saja diluncurkan di Indonesia, pernah berurusan dengan Chevrolet. Produsen otomotif USA ini menuding QQ menjiplak Chevrolet Spark dan membawa kasus ini ke pengadilan. Pengadilan memenangkan gugatan Chevrolet.
Tahun ini, Chevrolet mengeluarkan kreasi terbarunya, Spark Concept di Auto China 2006 di Beijing Terlihat seperti Smart dengan ukuran sedikit lebih besar, Spark Concept tampil dengan disain lampu utama yang unik dan grille baru. Dibelakang kombinasi lampu belakang dipasang vertikal. Mobil mini ini tetap dirancang untuk mengakomodasi empat penumpang.
Tidak ada informasi tentang powertrain maupun kapan versi produksinya akan dipasarkan.
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